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TAKING A LOOK AT ePUBLISHING AND HOW IT CAN BENEFIT YOUR BUSINESS

July 2003

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CONTENTS
EC LEGISLATION CHANGE HOW WILL IT AFFECT YOU?
ARE YOU KEEPING YOUR CLIENTS INFORMED?

Legislation due to change for emarketing European legislation regarding emarketing is set to change in October we explore the implications for you.

e-publishing benefits whether you are already producing a printed version, or are thinking of launching a publication, are e-newsletters the way forward for you?

epublish for efficiency take a look at these statistics relating to response rates.

25% off e-publishing amazing discount on production and distribution of enewsletters offered by Cruzing.

Who needs a newsletter? printed or electronic, how does a newsletter benefit a business.

Seven points to consider when producing an eflyer our tips to maintain your focus in planning a successful email campaign.

 

Internet direct marketing is estimated to be 60-65% cheaper than traditional direct marketing.

-         Yankee Group

Are all the names on your email list legitimate? In October 2003 EC legislation regarding emarketing will change and you will no longer be able to send un-solicited emails.

This means that you will only be able to send emails to contacts that have previously expressed an interest in your business. Act now to legitimise your contacts and expand your list before the new legislation restricts your emarketing activities.

The regulations state that if a company ‘obtains from its customers their electronic contact details for electronic mail, in the context of the sale of a product or a service .. the same natural or legal person may use these electronic contact details for direct marketing of its own similar products or services’

So for a contact to be considered legitimate they must have demonstrated an interest in your company and the services it offers eg. companies who have contacted you in the past or given their details in response to previous marketing activity, trade shows etc.

Exactly where the line will be drawn on 'in the context of a product or service' or 'similar products and services' should become clearer when the final UK regulations regarding this are completed in August.

So the onus is on the company to ensure that all names on its contact list have ‘opted-in’ or subscribed to its mailing list. To authenticate your existing list you could do one of the following;

a) Send out your e-publication as usual before October and include an ‘opt-in’ feature.

b) Make contact with your ‘names’ by telephone or printed correspondence and gain their permission.

In order to continue to build your e-mailing list ensure that your company web-site has a subscribe feature, and make sure that your sales and marketing team take every opportunity to collect e-mail addresses of interested parties in all advertising, mail shots and trade shows.

It is worth considering that the authentication process could be built into your marketing plan as a legitimate reason to communicate with your contacts and if handled well should serve to strengthen your company's reputation and credibility.

e-newsletters are one of the most important developments in marketing in recent years.

Use your enewsletter to demonstrate your company's knowledge and strengthen its reputation.

e-newsletters from as little as £150 per month

http://www.cruzing.biz

It is estimated that sixty percent of employed people have Internet access at work and Internet use in the workplace is growing at a vigorous 54 percent rate annually.

With eighty percent of professionals and managers using the Internet, and seventy percent of those in sales, technical, or administrative support positions, e-marketing can harness that potential and channel it into your business, boosting your companies exposure and increasing sales.

25% DISCOUNT ON e-PUBLISHING
COULD YOUR COMPANY BENEFIT FROM A MOVE TO e-PUBLISHING?
e FOR EFFICIENCY

A special introductory offer of 25% off their standard epublishing prices, makes enewsletters from Cruzing the affordable way to raise your company profile.

Email newsletters are a powerful communications and marketing device. Much cheaper than their printed predecessor to produce and distribute, the number of companies using enewsletters is set to increase dramatically over the next few years.

A cost-effective means of getting information to clients, prospects, partners and staff, a well constructed enewsletter will keep you in touch with the people who are most important to your organisation.

For more information on the services offered by Cruzing visit their web site at http://www.cruzing.biz.

Cutting out these elements from the production programme will not only save money but also the time spent on these tasks.

If reduced costs and faster turn-around are not enough to bring about a move to e-publishing, the added benefit of a more positive response from recipients should begin to turn your head.

An article in DMNews (2003) reported that in 2002, IBM’s software group sent nearly 300,000 messages in 60 separate e-mail campaigns for customers and prospects who had registered an interest at ibm.com.

They found that the response rates from e-mail were significantly higher than for traditional direct mail.

The article reported Mark Rosen, VP of integrated marketing communications at the software group as saying: ‘One and a half percent is what we typically have seen from direct mail. The 4.1% we saw from e-mail…[is] close to three times [better].

In a business-to-business environment, email newsletter marketing offers enormous potential. It is estimated that sixty percent of employed people have Internet access at work and Internet use in the workplace is growing at a vigorous 54 percent rate annually.

With eighty percent of professionals and managers using the Internet, and seventy percent of those in sales, technical, or admin support positions, e-newsletters can provide a direct channel to the all important decision makers.

Research into the efficiency of e-mail marketing campaigns has shown that they are significantly more effective in eliciting a response than the traditional direct mail alternative. Response rates to e-mail campaigns are greatly affected by the provenance of the list used.

Conventional Direct mail 1%

Un-solicited e-mail 2%

Purchased opt-in lists 4% (where a list provider has gained an individuals permission to send e-mails on a certain subject) get a much better response, and can be used as a means to add new names to your list.

House opt-in lists 10% your authenticated existing contact list generates by far the best response. With 30-60% click through rates for e-newsletters.

OUR NEWSLETTER
WHO NEEDS A NEWSLETTER?
POINTS TO CONSIDER

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If you have any questions or comments regarding the subjects in this publication or issues you would like to see addressed in the next edition please send them to info@cruzing.biz

A carefully constructed enewsletter helps your company demonstrate stability and earn trust among your readers by providing information your readers find important to their business.

enewsletters should not be used as a vehicle to deliver the hard selling messages, but as a means to respectfully gain your prospects and clients attention and build your company’s reputation.

  • Build credibility in your customers eyes, establishing your staff as experts in their field.
  • Introduce new products or services directly to an interested audience.
  • Generate qualified leads, and follow through with sales appointments.
  • Create feedback by encouraging discussion and using Q&A sections.
  • Re-establish contact with lost customers, bringing them back to you.
  • Build loyalty amongst your clients by delivering useful information on a regular basis.
  • Establish a relationship with new contacts before you even speak to them.
  • Attract new subscribers to your professional newsletter.
  • Feed the best articles through to trade and local press to gain maximum coverage.

If you're planning to send an an eflyer consider the following during your planning process.

Target – Who would you like to read it? Will they find it interesting enough to read.
Subject – Consider your subject line carefully, it is the deciding factor for recipients to open or not.
Timing – Is the offer time critical? Are you trying to maximise on your boom period, or boost your slumps?
Content – Keep the message clear and position it at the top of the message.
Response – If you expect a response ensure that it is as easy and cheap as possible for recipients to do so.
Personalise - Personalising your messages will increase the response rates significantly.
Follow-up – This is just the beginning, continue the dialogue to move prospects into sales.

Cruzing, 62 Folds Crescent, Sheffield, S8 0EQ Tel : 0114 220 6089 e-mail : info@cruzing.biz web site : http://www.cruzing.biz/

If you would prefer not to receive e-mail information from Cruzing in the future, please send an e-mail including your name and e-mail address to unsubscribe@cruzing.biz

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